Due to the pressures that late cancellations & no shows caused we decided to take deposits for all appointments, excluding consultations, in 2020. 

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Deposit amounts vary depending on your service & they are required at least 7 days before your appointment. If we don't receive your deposit within this time frame we will assume you no longer need your appointment & it will be released. 

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We can take deposits over the phone or in salon.

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Deposits are only refundable if we receive more than 48hrs notice of any changes or cancellations. If we are given less than 48hr notice your deposit will be lost and a new deposit would be required before booking your next appointment.

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If you have a deposit on your account for over 2 years and haven't visited us in that time the deposit will expire. 

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Regular client? If it works easier for you then you're welcome to keep your deposit on your account & roll it over to your next one to save calling us.

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We DO NOT & cannot store any card details.​​